Lotus AI Response & Routing for Whatsapp

Send Instant Intelligent responses to customers 24x7
Picture this: A customer sends a message to your business on WhatsApp. They’re excited about your product or service but need more information before making a decision. Seconds turn into minutes, and they don’t receive a reply. Frustration builds, and before you know it, they’ve moved on to a competitor who responded faster.

On the other side, your team is juggling dozens of similar messages. Some inquiries get stuck in a queue, others are routed to the wrong person, and your best opportunities slip through the cracks. You’re left wondering if there’s a better way to keep customers happy while reducing the strain on your team.

Are you losing business because of delayed response or no response

Delayed Responses: Customers expect near-instant communication, but traditional processes often fall short.
Misdirected Queries: Messages can get lost or end up with the wrong team member, leading to inefficiencies.
Repetitive Workload: Your team spends too much time on routine inquiries instead of focusing on complex or high-value tasks.
Lost Opportunities: Slow or inconsistent communication can cost you sales and hurt customer satisfaction.

Enter Lotus AI Response and Routing

With Lotus AI Response & Routing (LARR), these challenges become a thing of the past. This cutting-edge AI-powered solution is designed to transform customer communication on platforms like WhatsApp by delivering speed, accuracy, and personalization at scale.

How LARR Works:

Real-Time Interaction: Handles customer inquiries instantly, providing quick and accurate responses.
Smart Query Routing: Automatically directs messages to the right team member or department based on the customer’s intent.
Automated Conversations: Answers FAQs, gathers customer information, and facilitates bookings or service requests—all without human intervention.
Integrated Dashboard: Works seamlessly with the Lotus Chat Team Dashboard, enabling your team to manage, track, and optimize customer interactions in one unified system.

See LARR in action: The Luma Sanitary ware demo - chat with Luma AI agent now

To showcase the power of LARR, we’ve created a live demo with Luma Sanitary Wares, a fictitious company. Through WhatsApp, customers interact with “Luma AI,” an intelligent assistant capable of answering product questions, booking appointments, and even escalating complex queries to the right team member.

Want to experience it for yourself? Click here to chat with Luma AI now

Designed for Every Industry

Whether you’re in retail, automotive, healthcare, hospitality, or any other sector, Lotus AI Response & Routing is built to meet your unique needs. Here’s what it can do for your business:

Respond Faster: Impress your customers with instant replies.
Streamline Communication: Ensure every message reaches the right person or team.
Automate Workflows: Free up your team for high-priority tasks by automating repetitive inquiries.
Boost Satisfaction: Create a seamless experience that keeps customers coming back.