Lotus Chat - Team Dashboard: The ultimate AI-powered WhatsApp Collaboration Tool for teams.
Stop struggling with the limitations of WhatsApp Business.
Lotus Chat empowers your business to turn WhatsApp into a powerful tool for growth, collaboration, and exceptional customer communications for sales, support and more.
Revolutionize the way your team manages WhatsApp communications with customers and vendors. With Lotus Chat, you can centralize all customer interactions on a single WhatsApp number (no more chaos of using personal Whatsapp numbers), route conversations using AI, assign tasks to the right team members, and track progress effortlessly.
Is your business doing this?
A growing retail business, "StyleHub," relies on WhatsApp to connect with customers.
But like many businesses, they don’t have the tools to manage WhatsApp effectively, so employees end up using their personal whatsapp numbers or sharing access to a limited WhatsApp Business number.
This creates confusion, lost messages, inconsistent service and customers loss of trust on your business.
Worse yet, when employees leave, the business loses access to critical conversations.
Even with WhatsApp Business, the limitations are clear. Only 4 staff members can share access, all conversations are visible to everyone, and there’s no way to assign messages or track progress.
Customers experience delays, teams feel overwhelmed, and management is left with no insights or control.
Enter Lotus Chat - Team Dashboard.
We give businesses like StyleHub a single, professional WhatsApp number for all customer interactions. Our platform uses the power of AI intelligently to route messages to the right teams, separate workflows to prevent overlap, enable conversation tracking, and provides powerful reporting.
With Lotus Chat, customer communication becomes streamlined, professional, and scalable.
The Problem: Why WhatsApp Business Falls Short for Teams
While WhatsApp Business offers basic sharing features, it’s not built for growing teams. Businesses relying on it face several challenges:
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Limited Access: Only 4 staff members can share a single WhatsApp account, making it impractical for larger teams.
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No Team Separation: All messages are visible to everyone, creating confusion and overlapping efforts.
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Unmanageable Conversations: There’s no way to close conversations, assign them to a specific person, or track their progress.
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Lack of accountability: With no way to track who handled a message or conversation, management struggles to ensure accountability.
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Lack of visibility and reporting: Managers can’t measure performance, track response times, or gain insights into customer interactions.
Lotus Chat solves these issues by bringing real team management capabilities to WhatsApp communication.
How Lotus Chat Team Dashboard Transforms WhatsApp Communication
With Lotus Chat team dashboard, businesses get a professional-grade solution to manage WhatsApp interactions effectively:
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Unlimited Access: Provide access to as many team members as needed, removing the cap of 4 users.
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AI-powered Team Routing: Messages are automatically assigned to the right team or individual, ensuring organized workflows.
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Conversation Management: Close conversations when resolved, reassign them as needed, and track their status.
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Robust Reporting: Gain insights into response times, team performance, and customer satisfaction through detailed analytics.
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Seamless Customer Experience: Customers interact through a single, professional WhatsApp number while teams work efficiently behind the scenes.
And the best part is that it is not just for whatsapp...
Lotus Chat can be integrated with multiple communications channels like telegram, line, facebook, instagram, website chat and more....
With Lotus Chat you can manage all your communications with customers on multiple channels - all from a single dashboard.
